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About Us

Who Are We?

Camrose and District Victim Service advocates are people who live in the Camrose area, and want to help the community. We have various careers and roles in society - students, nurses, teachers, parents, and Camrose City employees to name just a few!

Our advocates have to obtain Enhanced Police Security clearance, and successfully complete on-line training through the Alberta Office of Justice and Solicitor General. We also take part in on-going training and education around crimes, trauma response, community resources and psychological health.


Mission Statement

To aid and assist victims of crime and/or tragedy by providing a community support program in partnership with the RCMP and CPS.

Vision Statement

To develop community awareness of the Victim Services Program, and to provide quality service to the residents of the CDVSU area. We assist victims and their families, to achieve a 'new' normal - to create a healthy community.


Why we volunteer with Victim Services.

We asked our advocates to tell us why they volunteer with Camrose and District Victim Services. Here are a few of their comments...

"Being able to be a calming and compassionate person in the middle of person's chaos and crisis is rewarding."

"It is a privilege to be able to alter a traumatic time by letting people know that there is help and support available"

"It's nice to be able to sit with someone who feels alone and traumatized - to let them know that they aren't alone."

"Seeing people who have been victims be able to get stronger, find their voice and be empowered is so cool!"

Job Opportunity

Program Manager

Full Time - 40 hours per week

Camrose and District Victim Services Society (CDVSS)

CDVSS is a nonprofit organization working in partnership with the Camrose Police Services (CPS) and RCMP. Our mandate is to provide support to victims of crime and tragedy.

The Program Manager is responsible for the operations of the CDVSS. This includes recruitment, screening, selection, training, supervision, recognition and evaluation of the front-line volunteers. The Manager will also work directly with victims, liaise with the CPS and RCMP regarding victims’ files and represent CDVSS on associations and committees related to the organization.


  • Post-secondary degree or diploma in the human services or related field (Equivalencies and/or prior experiences will be considered)
  • Prior experience in program management, human resources and/or crisis management is essential. 
  • Knowledge of community-based programs.
  • Demonstrated commitment to community, which could include actual volunteer experience.
  • Understanding of issues affecting victims of crime and tragedy.
  • Knowledge of the criminal justice system.
  • Dedicated to providing services to victims of crime and tragedy.
  • Computer skills are essential.
  • Must reside in Camrose and/or the surrounding districts CDVSS serves.
  • Ability to relate to persons of all ages and of diverse backgrounds, skills and abilities.
  • Excellent verbal and written communication skills.
  • Strong organizational, problem solving and time management skills.
  • No criminal record; eligible for Enhanced Security Clearance from CPS and RCMP.
  • Valid Alberta driver’s license.

Why Camrose and District Victim Services Society?

  • Benefits Plan coverage under Oasis Wellness.
  • Health spending account.
  • Competitive Salary.
  • Leave is in accordance with Alberta Labour standards.


Reports to: Board of Directors

Supervises: All Victim Advocates & Court Support Volunteers

Position Summary:

The Program Manager is responsible for the coordination and operations of the CDVSS Program. This includes recruitment, screening, selection, training, supervision, recognition and evaluation of volunteers.

Duties and Responsibilities:

 Volunteer Management:

  • You have excellent leadership skills and can motivate a team.
  • Develop goals and objectives for the volunteer program with the Board of Directors.
  • Identify emerging needs for volunteer services within CDVSS.
  • Develop and maintain written volunteer job descriptions.
  • Ongoing maintenance of the CDVSS policy and procedure manual.
  • Ensuring volunteers are following policy and procedures.
  • Coordinate the recruitment, interviewing and selection of volunteers.
  • Develop and organize volunteer orientation and training.
  • Supervise, support and evaluate volunteers.
  • Plan and schedule volunteer placements and on-call schedule.
  • Ensure regular communication with volunteer advocates through various avenues such as meetings, e-mails, etc.
  • Maintain appropriate volunteer records and statistics.
  • Perform critical incident de-briefing session with volunteers in accordance with CDVSS policy.
  • Coordinate the development, recognition, retention and motivation activities for volunteers.
  • Keep informed about current trends in victim services programs and volunteer management.
  • Communicate regularly with Board of Directors regarding volunteer services in the organization.
  • During regular business hours and in emergency situations when volunteer advocates are not readily available, provide direct support and assistance to victims of crime and tragedy.

Community Relations:

  • Develop and maintain positive and collaborative working relationships with other victim service and community organizations.
  • Liaise with the CPS and RCMP with regards to specific police files.
  • Represent CDVSS on associations and committees related to victim service management.


  • Administer the CDVSS program in accordance with society bylaws.
  • Provide updates to the Board of Directors for monthly reports.
  • Provide statistical information for the Family and Community Support Services (FCSS) grants.
  • Manage the CDVSS Resource Library – paper and online (website).
  • Provide input to Annual Report on the program.
  • Perform program administrative duties as needed.

 Other duties as assigned:


  • Full time position (40 hours per week).
  • Flexible work schedule, requiring on-call shifts as needed which may occur during evenings and weekends.
  • Overtime will be approved by the Board of Directors and is to be taken as time in lieu.
  • Ongoing training and professional development are required for this position.
  • CDVSS is a small organization with financial and human limitations. As a result, the Program Manager and Board of Directors must work collaboratively, serve as a resource for each other and share duties to ensure that the operational needs of the organization are met.

To be considered for this professionally rewarding opportunity, submit your resume and cover letter along with salary expectations to:

Camrose Police Services, 6220 48 Ave, Camrose, AB T4V 0K6; or


Closing date: February 4, 2022 @ 4:00pm

We thank all applicants for their interest, but only those candidates selected for an interview will be contacted. Full job description is posted at Camrose and District Victim Services Society is an equal opportunity employer.